1. Introduction & Overview
Welcome to BeTutor("we," "our," or "us"). We provide online courses, curriculum materials, and learning resources to learners and students.
We are committed to protecting your personal data and your right to privacy in compliance with applicable information technology and data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act.
2. Information We Collect
We collect information that you provide directly to us when using our services:
- Account & Profile Details: Full name, email address, phone number, and student profile information.
- Authentication Credentials: Secure One-Time Password (OTP) verification records and encrypted session tokens.
- Payment & Transaction Information: We do not store credit/debit card numbers or banking passwords on our servers. All payment transactions are securely handled via PCI-DSS compliant payment gateways (such as Razorpay). We retain transaction identifiers, order IDs, amount paid, and enrollment timestamps.
- Learning & Progress Data: Course enrollment records, lessons completed, quiz responses, and certification status.
3. How We Use Your Information
We utilize the collected information strictly for legitimate operational purposes:
- To grant access to your enrolled courses and curriculum lessons.
- To verify your identity via email OTP verification.
- To generate and issue course completion certificates.
- To provide customer support and notify you of critical curriculum updates.
4. Data Retention & Security
We enforce industry-standard TLS 1.3 cryptographic protocols for data in transit and AES-256 encryption for data at rest. Access to personal data is strictly restricted on a least-privilege basis.
5. Contact Our Privacy Team
If you have questions regarding this Privacy Policy or wish to request data correction or deletion, contact our team at: