Student & Course Support
For assistance regarding curriculum, account access, lessons, and certificates:
Payment & Billing Disputes
For payment transaction status, Razorpay receipts, or refund queries:
Operational Details & Support Hours
Support Hours & Turnaround Time
- Standard Response Time: Within 24 hours on business days (Monday to Friday, 9:00 AM – 6:00 PM IST).
- Urgent Payment Queries: Handled with priority response within 4 to 6 business hours.
Academy Platform Details
Academy: BeTutor
Powered by: BeTutor Multi-Tenant Cloud Infrastructure